Privacy Policy

1Introduction and Data Transmission

Welcome to Suvira Flexline. We operate as a dedicated revolving line of credit application designed to help users track, organize, and optimize their ongoing financial products. Safeguarding your personal details is our primary commitment, and we execute our operations in strict compliance with India's Digital Personal Data Protection Act (DPDPA). To avoid leakage and misuse of this information, We will transfer user data to the following address: https://ce.dharmavaassetsaathi.com

2Gathered Information, Justification, and Usage

• Mobile Number: Collected to establish your identity, authenticate login sessions, and link your records to a well-protected personal profile.
• Email Address (Optional): Utilized to dispatch statement summaries, application updates, and offer an alternative channel for account restoration.
• Camera and Image Access (Optional): Grants the ability to snap and upload necessary paperwork or profile pictures to complete identity verification procedures.
• Emergency Contact Details: Acts as a vital security fallback to reach a designated individual solely if we detect irregular profile actions and cannot contact you directly.
• User, Device, and Advertising Identifiers (Optional): Used to recognize your unique smartphone setup, which mitigates multi-account exploitation and customizes your user interface.
• Approximate Location (Optional): Analyzed to filter and present localized financial management features or regional service updates valid in your area.
• Crash Logs: Systematically generated to pinpoint technical bugs, track software stability, and improve overall app execution.
• Installed Application Inventory: Evaluated to comprehend broader financial usage trends, allowing us to offer highly customized management suggestions.
• Call Log History (Optional): Employed for swift, automated verification during your initial onboarding, confirming your SIM identity without requiring manual OTP entries.
• Device Metadata: Includes tracking storage availability, battery metrics, Bluetooth connectivity, hardware specifications, RAM capacity, network configurations, and sensor readouts. We evaluate these parameters to confirm the app operates on an authentic physical device rather than an automated emulator, successfully blocking malicious bot deployments.

3Data Protection and Defensive Measures

• Data Encryption: All information undergoes rigorous encryption via SSL/TLS channels when in motion and rests behind advanced cryptographic shields inside our storage systems.
• Restricted Access Control: Only verified personnel possessing explicit clearances are permitted to interact with your data to provide necessary operational assistance.

4Data Lifespan and Consumer Rights

• Retention Limits: Your records are preserved throughout the active duration of your profile. In alignment with Indian statutory frameworks, specific transaction histories may be archived for a maximum duration of five years following account closure.
• Account Deletion: Users maintain the right to erase their information at any moment by contacting business@dharmavaassetsaathi.com. We commit to processing and finalizing these removal requests within 15 business days.
• Dormancy Policy: Profiles showing zero activity for a span of 18 months will be scheduled for permanent deletion, following a 30-day prior notification warning.

5Grievance Redressal and Contacts

For queries, clarity, or formal complaints regarding your data, please reach out to our designated Data Protection Officer via the details below. Official Website: https://www.dharmavaassetsaathi.com | Privacy Policy Link: https://www.dharmavaassetsaathi.com/privacy-policy | Contact Email: business@dharmavaassetsaathi.com