Delete and Retain Personal Information

1Data Preservation Architecture and Directives

At Suvira Flexline, we execute disciplined data management strategies. Our core operational baseline is to safeguard and maintain your personal metrics solely for the precise timeline required to provide our revolving line of credit services, as well as to remain fully compliant with compulsory statutory rules under Indian jurisprudence. This standalone strategy functions in close coordination with our master Privacy Policy, which is publicly accessible at any time via: https://www.dharmavaassetsaathi.com/privacy-policy.

2Tailored Retention Timelines

• Core Profile Metrics and Safeguard Data — Scope: Encompasses your verified mobile numbers, associated email records, designated emergency contact information, and specific hardware identifiers. Storage Duration: These vital files remain active throughout the lifespan of your registered profile. Following a formal account closure, we preserve this baseline information for an extended term of five (5) years to fulfill specific financial audit mandates and legal obligations enforced within India.
• App Engagement Logs and Choice Parameters — Scope: Includes granular application navigation histories, records of monitored financial entries, and custom user configurations. Storage Duration: This interface interaction history is securely archived for a duration of five (5) years calculated from the date of the specific logged interaction.
• Application Diagnostics and Performance Records — Scope: Includes non-identifiable, aggregated system error summaries, crash diagnostics, and macro execution metrics. Storage Duration: We completely eradicate these low-level technical system files after a maximum lifecycle of two (2) years from the moment of auto-generation.

3Strict Defensive Measures during Storage

Throughout the active preservation framework, every bit of your information is defended by enterprise-level cryptographic algorithms alongside rigorous, multi-layered internal clearance protocols. These measures are designed to preemptively block any vector of illegal disclosure, digital leaks, or unauthorized exposure.

4Consumer Sovereignty and Account Removal Protocols

• Voluntary Erasure Requests: Users hold an absolute legal right to demand the total elimination of their personal identifiers at any given moment. You can submit this removal instruction via your validated registration email address directly to business@dharmavaassetsaathi.com. Properly authenticated requests will be fully processed and concluded within fifteen (15) business days.
• Automated Inactivity Purge: User accounts that show zero login records or interactive movements for a consecutive timeline of eighteen (18) months will be automatically flagged for decommissioning. We will provide a 30-day prior alert through your linked communication channel before executing the finalized automated deletion or complete anonymization.
• Affiliate and Vendor Conformity: We implement binding legal covenants ensuring that our technology partners, external processing vendors, and secure cloud storage infrastructure providers mirror these identical deletion protocols once the underlying operational purpose expires.

5Escalation and Assistance

For any specific inquiries, clarifications, or complaints regarding your consumer data rights or the parameters of this policy, please reach us through the official touchpoints. Official Website: https://www.dharmavaassetsaathi.com | Help and Support Email: business@dharmavaassetsaathi.com | Resolution Window: We commit to acknowledging, investigating, and resolving all incoming data privacy requests within ten (10) operational working days.